Get answers to your questions about the upcoming conversion.
After more than twenty years of leadership and achieving their initial goals, the founders of SSG decided to pursue the next phase of growth. In search of a partner who would uphold their dedication to serving RIAs with unparalleled service, the leadership conducted extensive due diligence. Ultimately, they chose Altruist, recognizing their commitment to RIAs and innovative approach to custody and RIA technology. The SSG founding team is confident that Altruist possesses the team, product, and vision necessary to support the needs of SSG advisors and their clients well into the future. This acquisition aligns with their shared mission to make financial advice better, more affordable, and accessible to everyone.
Altruist and SSG announced the acquisition on March 15, 2023.
The acquisition of SSG by Altruist represents a significant step forward for SSG advisors, offering both continuity and enhancement in service quality. SSG and Altruist share a foundational commitment to operate exclusively in the best interests of RIAs. This partnership ensures a steadfast promise: there will be no direct competition with advisors for their clients and no direct consumer outreach.
In addition, SSG advisors will have access to innovative software and services that can help them reduce costs, save time, and grow faster and more efficiently. Altruist’s platform combines a self-clearing brokerage and easy-to-use software for digital account opening, trading, performance reporting, billing, rebalancing, and integrations, along with a beautifully designed client application. Within portfolios, advisors can benefit from commission free trading, fractional shares, and simple model and model-of-models trading, all built in at no cost to advisors or end clients.
This acquisition not only preserves but elevates the service excellence that SSG advisors have come to expect, positioning them to deliver superior financial guidance and grow their practices more effectively.
Altruist recognizes and values the contributions that Dan, Peter, and the SSG management team have made over the last several decades to ensure the success of SSG. They’ve built a tremendous organization with a steadfast commitment to always operate in the best interests of RIAs. There will be no major organizational changes, and Peter, Dan, and key leadership at SSG are all planning to remain with Altruist and are excited to work alongside the Altruist leadership team.
Altruist is the modern custodian built exclusively for RIAs. Our mission is to make independent financial advice better, more affordable, and accessible to everyone. To that end, we have built a self-clearing brokerage firm vertically integrated with software for account opening, trading, e-signature, reporting, and billing–all in one streamlined solution. Over 4,000 advisors across the U.S. have partnered with Altruist to reduce costs, save time, and grow their business. The company was founded by Jason Wenk, an industry veteran who previously built and led two multi-billion dollar RIAs. "Altruist Clearing" is the marketing name of the brokerage products and services provided by Altruist Financial LLC.
Over 4,000 independent advisors trust Altruist to help them grow their business. That makes us the third largest custodian by advisors served behind Schwab and Fidelity.
Altruist offers commission-free trading for ETFs, individual securities, and warrants, with industry-low costs for other products.
As a company focused exclusively on RIAs, we understand the impact that our products, service model, and fees have on your clients. Our fees should always be simple, transparent, and as good or better than the most competitive legacy alternatives–never getting in the way of your ability to give authentic advice. The objective is to provide you and your clients with a platform that boasts the lowest possible costs alongside the highest possible value, creating a frictionless path to the best possible outcomes.
You can see our full fee schedule by visiting altruist.com/legal. Click on the link for the Altruist Financial LLC Fee Schedule under 'Disclosures.' Within a few days of asset transfer to Altruist accounts (exact timeline TBD) we will run a bulk script to merge linked Pershing accounts with their Altruist account counterparts. The merge date will be the funding date of the new Altruist accounts. All performance data before the merge date will pull from the linked Pershing account.
Altruist strives to provide our clients with the best executions possible on every trade, every day. We believe every millisecond counts, and with limited shares on offer it is important to be first (and fast). Greater speeds mean we’re able to execute the vast majority of customer orders at NBBO or better, ensuring the best available price. We maintain relationships with numerous market makers, and through a rigorous review process, have developed a routing system that directs the majority of orders to those market makers who have historically provided the most desirable execution.
When we say best execution, we truly mean industry-best. To view our execution standards of speed, routing optimization, and price improvement as well as proof of our quality by numbers, you can view a report here (updated quarterly).
We will always be transparent about how we make money. Our income sources align with those of other custodians, encompassing interest income on cash balances, mutual fund transactions and 12b-1 fees, payment for order flow, and revenue from fully paid lending.
Additionally, we provide a Model Marketplace that features over 450 investment models and growing, each employing a variety of strategies. These models carry individual fees, further contributing to our revenue.
While our Portfolio Accounting Software (PAS) is available at no cost for all SSG advisors joining Altruist and their brokerage accounts, enhancing our mission to foster an open platform, we extend our services to advisors using other custodians. For these advisors, utilizing Altruist for portfolio accounting and fee billing incurs a nominal PAS fee of $1 per account monthly, after their initial 100 connected accounts, which are offered free of charge.
We go into more detail about how we generate revenue in this blog post.
No. Altruist is on a mission to make financial advice better, more affordable, and accessible to everyone. This commitment is reflected in our policy of zero minimum assets under management (AUM) requirements, allowing us to serve firms of all sizes. Our platform is designed to enable advisors to work efficiently with clients of any scale, which enhances affordability and accessibility to top-quality financial advice. We offer industry-low fees and commission-free fractional share trading on ETFs, individual securities, and warrants. You can continue to expect the same world-class service that SSG has always been known for, with no AUM requirements. This approach not only broadens the reach of financial services but also ensures that all firms, regardless of their size, have access to the tools necessary for delivering great outcomes for their clients.
Incoming transfer requests are vetted by the advisor and the client, thereby reducing the risk profile. For outgoing transfers, the TOA team compares names, account types, and SSNs on record with those on the paperwork or ACATs received. The team partners closely with industry/contra-party peers in order to resolve any potentially fraudulent situations that arise. As an additional layer of protection, efforts are underway to send automated notifications to both advisors and clients upon receipt of outgoing ACAT requests.
No. All eligible accounts and account settings will automatically transfer from Pershing to Altruist via Negative Consent. There are no transfer fees, no need for physical paperwork, and no wet signatures required.
Any accounts that are closed on the Pershing platform will not migrate to Altruist.
We know how important it is to provide full and fair disclosure of all material facts relating to your advisory relationship. While all advisors should consult their own legal counsel for advice with respect to their specific disclosure obligations, we've provided a sample ADV disclosure which you can find in our Help Center article (login required to access).
We have a lot of information both for you and your clients on how to use Altruist that can self provision. Here are some links to get started:
If you're interested in learning more about Altruist, reach out to us at support@altruist.com.
All eligible SSG/Pershing accounts will be included in the November conversion. To help you identify which accounts will migrate and which will not, we have created a report accessible and downloadable on Altruist. For any accounts that are excluded, your custom report will include a description explaining the reason for their exclusion. To view this report on Altruist, click on 'Reports' from the main left-hand navigation menu. From the available list of report types, click on 'SSG Conversion Report'.
Please note this report is only accurate as of the date you run it, and is subject to change. The Firm Owner will also need to have their Altruist House Account established. If you have not taken this action, you will be reminded to as soon as you log into our platform.
Our goal is to move all of your accounts to Altruist. As we deliver the features and functionality that meet our high standards and the unique workflows you use today on NetX360, we will work toward transitioning your remaining accounts.
We're happy to share that account numbers will migrate over and adjust only slightly for convenient and simple recognition for you and your clients. The new account numbers will include the last six characters of the original nine-character SSG account number. The first three characters, which denote the office or account range at Pershing, will be replaced with a two-character code starting with '4' to form an eight-character account number on Altruist.
Example: An SSG account number XYZ123456 will be converted to 4A123456 on Altruist.
After the conversion, all Pershing accounts will remain accessible as connected accounts on Altruist. This means you will be able to see both your old Pershing and new Altruist accounts side by side. The accounts that have been transferred to Altruist during the conversion process will be marked as closed in the Altruist portal, but you will still be able to see them for reference and archive them if you prefer. You will still be able to view performance data from both your migrated and remaining Pershing accounts. For your migrated accounts, performance data will be automatically merged into the new Altruist account if the Pershing account was householded prior to conversion. Visual charting will clearly differentiate between the old and new data for accounts with merged performance data.
Yes. Advisors can search using old SSG/Pershing account numbers in Altruist, provided the accounts have not been archived. However, merged data will only be displayed under the new Altruist account numbers.
Yes. Within a few days of asset transfer to Altruist accounts, we will run a bulk script to merge linked Pershing accounts with their Altruist account counterparts. The merge date will be the funding date of the new Altruist accounts. All performance data before the merge date will pull from the linked Pershing account with up to 5 years of available data.
The performance metrics for your client accounts, including Time-Weighted Return (TWR), Earnings, Starting and Ending Balances, and Net Flows, will seamlessly integrate data from both SSG/Pershing and Altruist.
There will be no interruption in the display of performance history. The performance chart will merge data from the SSG/Pershing account into the Altruist account seamlessly. A vertical dashed line will mark the conversion date on the chart. Data from the SSG account will be shaded differently to distinguish it from the Altruist account data, which will be displayed post-conversion.
We will automatically migrate numerous settings and preferences from your client accounts into their new Altruist accounts. This includes Move Money Authorizations, delivery preferences, and scheduled transfer instructions such as ACH, checks, wires, and journals. Dividend reinvestment preferences will also be transferred seamlessly. Scheduled wire and check transfers to third parties will not transfer over.
Yes, bank links will be converted and automatically linked to your new Altruist accounts.
Altruist utilizes a rep code structure consisting of four alphanumeric characters. SSG’s three-letter rep codes will be transitioned to new codes that align with Altruist’s format.
Some accounts remain ineligible for conversion even after ineligible assets, margin designations, or other blockers have been removed due to FINRA regulations. These regulations require a 30-day advance notification to the client for an account to qualify for the negative consent conversion process. This notification is provided via a Negative Consent Letter (NCL), which must be approved by FINRA, as well as both the receiving custodian (Altruist) and the delivering custodian (Pershing). SSG accounts were only eligible if the NCL was mailed before October 1, 2024, based on account eligibility as of September 24, 2024. If an account becomes eligible after this date, it cannot be converted to Altruist through the upcoming negative consent. However, these accounts can still be transitioned via ACATs by using our standard account opening flow. For help, refer to our Client Onboarding Guide or check the relevant account-specific help center articles in the advisor portal.
Yes, once eligible accounts are migrated to Altruist, we will begin issuing client account statements under the Altruist branding. Additionally, you have the option to add your firm's custom logo to co-brand these statements for a more personalized touch. For details on how to set up co-branding, please refer to our Help Center article (login required to access).
Historical account documents will not be available on the Altruist platform following the conversion. You can access these documents through NetX360 or by reaching out to our support channels for assistance.
Make sure check deposits are made payable to Altruist Financial LLC. Our address is
Altruist Financial LLC
300 S. Pearl Expressway
Suite 250
Dallas, TX 75201
Checks for deposit must include the Altruist 8-digit account number and account holder’s name in the memo field on the check. Please also remember to note the contribution year on the check.
As a best practice, we recommend sending checks via certified mail to guarantee tracking and delivery. This information can also by found in our Help Center article
Every account owner within a household has the ability to view all accounts associated with that household.
Example: Consider the Smith Household, which includes John and Jane Smith, each with an IRA, and their daughter Jasmine Smith, who also has an IRA in the same household. Each member can view the others' accounts. However, they cannot take actions on accounts where they do not hold ownership. This means while John can see Jane's and Jasmine's IRAs, he cannot make decisions or transactions for those accounts unless explicitly authorized.
To verify that your accounts are properly householded, navigate to the accounts page on Altruist. Here, you can view a list of all accounts and their associated households. Carefully review this list to ensure each account is correctly assigned. If you find any accounts incorrectly householded, you can simply unassign them from their current household and reassign them to the appropriate one. For ease of use, you can filter the list by household from the header to better manage the visibility of accounts.
Additionally, the Accounts report allows you to add "Household" as a filter option under "Account Data" for more detailed sorting. From your dashboard home page, click on your avatar on the upper right corner of your screen and select 'Reports' from the drop-down menu to access the Accounts report.
For instructions on how to unassign an account from it's household, see instructions in our Help Center article. And to assign accounts to their household, instructions are available here.
IDs are not required from all clients to open an account. However, for certain Customer Identification Program (CIP) checks, additional documentation may be needed. In such cases, our team will contact you directly to request the necessary documents.
Yes, we support the granting of Power of Attorney, which allows an agent to have unlimited authority over an account. For more details on how to set this up, please visit our Help Center article here.
Currently, Altruist does not support accounts for non-US residents. For now, these accounts will remain at Pershing.
Updating client information, like client name, date of birth, contact information and more is simple to do on Altruist. For step-by-step instructions, check out our Help Center article (login required to access).
Altruist offers the Altruist Bank Sweep program, which offers a 1% interest rate and provides access to up to $1M of FDIC insurance through partner banks. As part of the account conversion process, all SSG sweep options will be automatically moved to this program.
For advisors seeking higher yields for cash management, Altruist Cash accounts are an alternative. These accounts are available both as individual and joint accounts, offering an industry-leading 5.10% APY. They also provide access to FDIC insurance—up to $1M for individual accounts and up to $2M for joint accounts through partner banks. To take advantage of this yield and the access to FDIC coverage, advisors must manually open and fund these accounts. Please note that Altruist Cash is a separate brokerage account. You can learn more about Altruist Cash in our Help Center article (login required to access).
Additionally, Altruist offers a selection of Money Market Mutual Funds (MMMFs) that can be purchased through our standard mutual fund trading capabilities. These funds include prime, U.S. Treasury, government, tax-aware, and municipal money market mutual funds from various investment companies. While some of these funds are available without transaction fees (listed in our No Transaction Fee, or NTF, list), Vanguard MMMFs incur a $5 transaction fee, and other non-NTF MMMFs come with a $20 transaction fee. Our NTF list can be viewed in our Help Center (login required to access).
Our fee schedules is also available by visiting altruist.com/legal and clicking on 'Altruist Financial LLC Fee Schedule' under 'Disclosures'.
If you need to move multiple accounts into a MMMF, Altruist offers a streamlined workflow for bulk trading. Through file uploads, you can efficiently trade multiple accounts into a MMMF position.
Altruist was founded in 2018 and has grown to the third largest custodian by firms served in a relatively short period. Over 4,000 financial advisors have chosen Altruist to keep their clients' money and investments safe. Since we do not have a retail arm like other custodians (and that will always be the case), it's not surprising that some clients may have yet to hear about us. You can share this brochure with your clients, which includes details about our security, insurance, and compliance policies. Additionally, we have a digital Client Hub specifically for clients of Altruist advisors that you can share.
Altruist’s Fully Paid Lending Program provides clients the opportunity to earn income on eligible stock positions they already own. Altruist’s Securities Lending team monitors client portfolios to identify lendable positions. If there is demand for any of your clients’ positions, the team will borrow from their account and lend all or a portion of the available position to an external broker dealer. Once the positions are on loan, clients will earn income based on the loan rate. The more demand for the position, the more potential income they will receive, which will appear on their statements as a separate line item.
Enrollment in the program occurs when clients actively opt in by acknowledging the Altruist Fully Paid Lending Agreement and Risk Disclosures, available on altruist.com/legal. Clients or advisors can opt out of the program at any time after conversion by contacting support@altruist.com, whether they change their decision or opted in by mistake.
View more detail about our Fully Paid Lending Program here.
No, clients will not be automatically enrolled in Altruist's Fully Paid Lending Program (FPL) during this conversion. To participate, clients must actively opt in during the Terms of Use agreement process. This differs from our new account opening process outside of this negative consent conversion, where clients would need to choose to opt out. When opening new accounts for your clients on Altruist, they will have the option to opt out when reviewing the account opening application.
To participate in Altruist's Fully Paid Lending Program, clients must actively opt in during the Terms of Use agreement process. If they change their mind after reviewng and accepting the Terms of Use, Advisors can opt their clients out of Fully Paid Lending by submitting a service request to our Support Team at support@altruist.com. Please provide the name and account number(s) that you would like opted out of the Fully Paid Lending Program.
To check client registration status, click on a household to access its view. Scroll to the list of accounts within that household, then switch to the Contacts tab. Clients who have an "Active" status have successfully created their logins for the client portal. Please note that this information is available on a per-household basis and cannot be viewed at the firm level.
Yes, a client can have accounts across multiple households.
Yes. For step-by-step instructions on how to add and view beneficiaries, you can read our Help Center article.
Altruist is not approved to conduct retail business, meaning we cannot maintain client accounts for which there is no advisor. As such, if an advisor is no longer able to support their accounts, we look to the advisor’s business continuity plan first for the recommended course of action. If the plan calls for a new advisor/firm to assume control over the relationship, we will work with that advisor/firm to migrate the client accounts over to that entity. If the plan calls for the clients’ accounts to become self-managed, we will work with those clients to transfer their assets to another firm or to liquidate their holdings and withdraw their funds.
Scheduled instructions for ACH, checks, wires, and journals will be carried over. Scheduled wire and check transfers to third parties will not transfer over.
Pershing will process 3 residual sweeps to bring over any remaining assets. Those dates are planned for November 15, December 6, and December 16. Regularly check Pershing for residual transactions for at least 90 days post-conversion. If the transfer is a Non-ACAT and is rejected with Pershing you will need to start over by filling out an Altruist transfer form and have Altruist initiate a new transfer.
After opening an account for a client, advisors can transfer a pre-existing account into it via ACAT, either digitally through the Altruist platform or via the Altruist Asset Transfer Form. For step-by-step instructions, check out this article in our Help Center (login required to access).
To submit a non-ACAT asset transfer, please follow these steps using Altruist's Asset Transfer Form:
1. Prepare Funds: Ensure all necessary cash is settled and available for distribution.
2. Receiving Account Details: Fill in your Altruist account information in the "Receiving Account" section.
3. Delivering Firm Details: Enter details of your external account in the "Delivering Firm" section.
4. Transfer Instructions: Complete the section on transfer instructions.
5. Signature: Sign and date the form in the designated Signature section.
6. Authorization: If applicable, authorize any changes to account registration in the provided section.
7. Upload Documents: Upload the completed form and a full statement of the delivering account via our secure file upload form for processing.
You can learn more in our Help Center article on asset transfers (login required to access).
No additional documentation is needed for online submissions. If the request is initially rejected, we will reach out to you requesting any supporting documentation that may then be required.
Yes, Altruist offers a transfer tracker specifically for Digital ACAT transfers, allowing advisors to monitor the status of these transactions. Please note, however, that non-ACAT transfers are not currently trackable through this tool, and reject codes are not provided at this time.
Altruist brokerage accounts are able to receive and send funds via wire transfers. You can find the instructions for both outgoing/incoming wire transfers and best practices when initiating a wire by visiting our Help Center article (login required to access).
You can locate the status of incoming wires by reviewing the account's activity feed on Altruist the day after an incoming wire is submitted.
On Altruist, you can download a report of all accounts required to take an RMD for the year. The report can be downloaded by logging into your Advisor Portal > Reports > RMD Report. For processing or scheduling RMDs, you can view our Help Center article for more information (login required to access).
If the record date occurs prior to conversion, dividends will pay to the Pershing account. However, Altruist has planned for three residual sweep dates post conversion. On these dates, any residual dividends will automaatically sweep to the new Altruist account.
November 18, 2024, as of November 15, 2024
December 9, 2024, as of December 6, 2024
December 17, 2024, as of December 16, 2024.
When transferring accounts, equity and ETF positions will retain fractional shares up to three decimal places. Any fractional shares beyond this limit will be converted into a cash credit, reflecting the value of the excess fractional position.
No, Altruist does not charge for DRIP transactions.
We will transfer all 2024 RMD data and schedules from SSG to Altruist. Advisors can utilize our RMD Report to monitor accounts requiring an RMD. These tools will include year-to-date (YTD) distributions from SSG. At the end of the year, Altruist will also facilitate a final "look back" distribution similar to SSG for any clients who have not met their RMD requirements for the year, provided there is an active RMD schedule associated with their account.
You may access forms for Altruist by visiting our forms library in our Help Center (login required to access). Once the form is complete, you must upload the file via our secure file upload form for processing.
For your new Altruist accounts, you should leverage Altruist forms (though most workflows can be done digitally on our platform). For any accounts remaining at Pershing, you'll want to continue using Pershing / SSG Forms for those accounts only. You can locate Pershing / SSG Forms on Altruist after logging in. Click on your avatar at the top right corner to open a dro-down menu. Fron the list, select 'SSG Forms.' The SSG Forms table can be easily sorted and searched by name, category, and date of last update.
Altruist requires 2-Step Verification for both advisor and client log-ins to enhance account security. You can choose to receive verification codes through your preferred authentication app (like Authy or Google Authenticator as examples) or directly via your phone number. For a step-by-step guide on activating 2-Step Verification, please visit this Help Center article (login required to access).
From the login screen, advisors or clients can click on "Forgot Password". You'll receive an email from Altruist with a link to create a new password. If you do not receive the password reset email, please check your junk and/or spam mail folders.
The billing process is consistent across both Altruist brokerage accounts and integrated external custodian accounts on the Altruist platform. Advisors can assign billing schedules at the household, account, or group level. The system will then generate invoices accordingly. For Altruist clearing accounts, fees will be processed directly after invoice execution. However, for external custodian accounts, a CSV file will be generated. This file must be downloaded and processed on the external custodian's platform. The Pershing fee billing export has specific requirements that differ from other custodians like Schwab and Fidelity. You can view those instructions in our Help Center article (login required to access).
While it is recommended to manage Altruist clearing and external custodian accounts in separate groups for clarity, billing can still be applied at the household level without restrictions. Fees for Altruist clearing accounts are processed directly and transferred to the house account upon fee execution. For external custodian accounts, such as SSG, a CSV file will be generated. Advisors must download this file and process the fees through the external custodian's platform.
Altruist's platform allows for a variety of billing schedules and configurations to simplify the calculation and issuance of advisory fees. The system generates precise, legally compliant advisory fee invoices and ensures their timely delivery. Advisors have the capability to review, verify, and directly collect payments from designated accounts, ensuring seamless fund transfers to their house accounts. Once invoices are finalized and issued, they cannot be altered, maintaining the integrity of the billing process.
Users with Owner or Admin roles have access to comprehensive settings to manage billing operations effectively. For detailed step-by-step instructions, please consult our Help Center article.
With Altruist's native fee billing software, it's easy to manually invoice and reimburse clients. You can create invoices ad hoc for any purpose outside of your monthly scheduled fee billings. You have the ability to reimburse client fees from your house account as long as you have sufficient funds in your house account. Many advisors find it helpful to keep a buffer amount in their house account for various scenarios such as periodically reimbursing client fees. If you desire to reimburse your clients for any ad-hoc purpose, you can enter a negative manual invoice amount, which will credit your client’s account as a reimbursement and debit your house account. To learn how to create a manual invoice, read our step-by-step instructions in our Help Center article (login required to access).
It will remain valid for two weeks, and then expire for security purposes.
Yes, clients can conveniently open and eSign for new accounts using the Altruist mobile app.
Click on the advisor profile at the top right of the advisor portal, select "Report" then choose the relevant report you'd like to run. If you don't see a report available that you need, reach out to Support for assistance and we may be able to run a report on our end.
If you collaborate with a team, Altruist enables you to integrate them into the platform by assigning roles to manage their permissions. Upon adding new team members, they will be sent an email invitation to establish their login credentials as well as enter their SSN to officially create their Altruist profile. Their invitation will expire after two weeks for security purposes. To learn about the different roles available and also how to create account groups to more easily organize your book of business, please read our Help Center Article (login required to access).
For the 2024 tax year, clients with reportable activity on both the Pershing and Altruist platforms (post-conversion) will receive two separate 1099 tax documents:
Clients should use both documents for tax reporting purposes.
Clients can expect their Altruist consolidated 1099 by one of the following dates:
If a client had reportable activity in 2024 for an account that was closed at Pershing before conversion, they will only receive a paper 1099 from Pershing.
We support most tax lot relief methods including: First In, First Out (FIFO), Last In, First Out (LIFO), Highest Cost, First Out (HIFO), Lowest Cost, First Out (LOFO), Minimum Tax (MinTax), Maximum Gain (MaxGain), and Average Cost (AVG). MinTax is our default lot relief methodology. During the conversion, we will migrate over lot relief methodology. Accounts with non-supported methods will automatically default to Altruist's Minimum Tax lot relief method during the conversion. The methods we do not currently support include High Cost - Long Term, High Cost - Short Term, Low Cost - Long Term, and Low Cost - Short Term. We will provide you with a list of accounts leveraging the non-supported methodologies before conversion so you can review and update them to a supported lot relief method on Pershing's NetX360 (should you not want to use Altruist's Minimum Tax lot relief).
To view/download the cost basis for an entire household, open the household view for any client's household. Click on the holdings tab from the household view. Scroll down and toggle over to Cost Basis. The download button is located on the right hand side below the Cost Basis toggle.
To view/download the cost basis for a specific account, open the household view for any client's household. Above the household's name, click on the drop down and choose the account you'd like to view. Scroll down and toggle over to Cost Basis to view. The download button is located on the right hand side below the Cost Basis toggle.
Realized gain/loss data from Pershing accounts for 2024, prior to the conversion, can be viewed within Altruist. This information is accessible when viewing the individual connected Pershing account or a household that includes the connected Pershing account as a member. However, this pre-conversion data will not appear on the corresponding Altruist account. Please note that the performance merge feature combines performance charts and metrics at the account level between old and new accounts, but it does not transfer realized gain/loss records. Alternatively, you can access these records by logging into NetX360. Gains and losses recorded after the conversion will appear under the new Altruist account.
Clients are initially set to the Min Tax cost basis method by default when opening an account. They have the option to update their lot relief method after the account has been established by reaching out to our support team at support@altruist.com.
Yes, we strongly encourage staff members to register for this event. The content will be highly relevant and beneficial for staff roles.
You can register at https://altruist.com/altruist-training-workshop/
Our full agenda is available at altruist.com/altruist-training-workshop/
Yes, all sessions will be live-streamed and recorded for replay. Recordings will be sent to all event registrants via email within one week after the event concludes.
No, this event is free for current Shareholder Service Group advisors and their staff.
Yes, guests are welcome but must be reflected in your registration form so that we have an accurate headcount. Your guests are welcome to attend the receptions.
The topics for our round table discussions are tailored specifically to your interests. During the registration process, we collect information about the topics you want to explore. This feedback is then used to craft discussions led by subject matter experts, ensuring the content is directly relevant to your needs.
Yes, we will be providing the following;
Wednesday evening: Dinner & Drinks
Thursday: Breakfast, Lunch, Reception Dinner & Drinks
Friday: Breakfast
September 12th from 8:00 am - 5:00 pm PST
Yes, we will have a chat channel open for questions and interactions during the virtual portion of the event.
Registered attendees will receive a link to the online platform via email a week before the event. Please ensure your email address is accurate during registration and that events@altruist.com is whitelisted to receive this notification.
