The information, resources, and suggested action items to help advisors smoothly transition from Pershing to Altruist via Negative Consent over the weekend of November 1, 2024.
The next chapter in Altruist’s partnership with SSG is a fully digital account conversion from Pershing to Altruist. For you and your clients, this means lower fees, less paperwork, faster service, more robust security, higher yields on cash, and a custody experience that is modern, intuitive, and easy to use.
Before, during, and after the conversion, we are committed to providing exceptional support, hands-on training, and detailed resources to help you and your clients transition to Altruist.
This website will be the home for timelines, guides, checklists, video assets, event registrations, webinar replays, FAQs, and more.
A chronological list of the dates and action items you’ll need to take for a smooth conversion experience.
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To be completed by the designated firm owner. House accounts enable you to open and manage brokerage accounts on Altruist, collect client fees from billing, or absorb any fees on behalf of your clients.
Assign members of your team a role (Owner, Advisor, Admin, Staff). You can also create account groups and assign team members to more easily organize your book of business. If you operate a solo practice, you can skip this step.
For all Pershing-connected accounts, we will match your householding setup on Altruist. To ensure automatic merging of your Pershing historical performance data into your new Altruist accounts, please group accounts into your desired households as soon as possible.
Invite clients who do not have existing Altruist login credentials to create their usernames and passwords. This will allow them to access their newly transitioned Altruist accounts alongside any remaining Pershing accounts in a consolidated view, and accept the new Terms of Use. Note that each invited client must have a unique email address.
Additional how-to videos and downloadable resources to ensure a smooth transition.
We’ve supplied a few resources to help you proactively communicate information to your clients.
Get answers to questions across conversion timing, how Altruist and Pershing differ, and what to expect. Not seeing your question? Reach out to our team by phone at 1-888-510-4660 or live chat (from 9 am to 8 pm ET) and via email at support@altruist.com, as always.
