Altruist is becoming a
self-clearing custodian.

As we approach our conversion, we will ensure that advisors and clients are up-to-date on all relevant information.

Learn more advisor using altruist

What can you expect?

Like much of Altruist’s functionality, the process will be fully digital and easy for clients and advisors -- clients won’t have to sign new paper forms, assets and cash remain insured by SIPC*, and we are empowered to deliver more innovation to RIAs, significantly faster. Timelines, FAQs, and additional resources can be found below.

*Member of SIPC. Securities in your account protected up to $500,000. For details, please see www.sipc.org.

Why become a custodian?

Launch new services and features to
RIAs on accelerated timelines

altruist mobile

Take full ownership of the customer support model

chat-graphic-clearing

Deliver enhancements that would otherwise be unavailable through legacy alternatives

chat-graphic-clearing

Expected timeline

March

3/10: Advisor Notification Sent
3/20: Clients receive Negative Consent Letter

April

4/3: Advisor Acknowledgement is Live
4/3: Client Acknowledgement is Live
4/19: Conversion

May

5/6: First residual sweep
5/19: Second residual sweep

June

6/20: Acknowledgement deadline

What can advisors do right now?

  1. Download the Advisor Transition Kit. Get everything you need to know about the transition — timelines, resources, milestones, client communication templates — in a snackable pdf.
  2. Watch the replay of Jason's latest office hours, dedicated entirely to a discussion of the launch of Altruist Clearing.
  3. Review the FAQs below — see FAQs for both clients and advisors.
advisors office with a client

New to Altruist?

Altruist helps RIAs grow faster, streamline operations, and improve client experiences with a suite of tools that are digital, flexible and automated — all at an unparalleled price point.
See if you’re a fit

Frequently asked questions

About the Conversion

Account Access and Action Items

Products and Services

  • No. You can expect the same features and account management after the conversion. Any changes will be additive.
  • Rebalancing will be suspended for 4/19/23 and 4/20/23. Manual trades will continue to be permitted on these days.
  • The user experience on the platform will remain the same. Clients opening new accounts may notice additional fields for required information in the onboarding process.
  • Some mutual fund products will not be available upon conversion. Altruist will contact you regarding next steps.
  • Yes. FDIC sweeps will be temporarily suspended from 04/18/2023 through 04/21/2023. If your account is currently set up with a FDIC Insured Sweep product, your funds will be transferred to Altruist as cash on the Conversion Date. Altruist will then reinvest your cash into Altruist’s FDIC bank cash sweep program on, or about, 04/24/2023.
  • Altruist Clearing supports position quantities with up to three decimal precision.  Any fractional quantities on the Apex system with greater than three decimal precision will require a liquidation of the excess before 04/20/2023,  To address this, Altruist will submit trades to liquidate the excess quantities between 04/10/2023 and 04/19/2023. For example, a customer position of .12345 shares on the Apex system will have a sell transaction of .00045 shares submitted to bring the customer position to .123 shares.  The customer will receive the proceeds from the liquidation and the activity will be reflected on trade confirms, statements, and the Altruist platform.

Investments and Fees

Money and Transfers

  • Yes, linked bank accounts, transaction history, and scheduled transactions will carry over from Apex to Altruist.
  • Move Money Authorization details will carry over through the conversion and any standing authorizations on your clients’ Apex accounts will be honored for their Altruist accounts until such time as they've signed the new Altruist Move Money Authorization.. Scheduled ACH transfers will continue to be processed without interruption.  Scheduled checks and journals will require the submission of a new form to re-establish those schedules.  An Altruist representative will contact you to assist in coordinating this for any impacted clients.
    • ACATS to Altruist can be initiated during the account-opening process as soon as an account number is generated.
    • The Apex DTC # should not be used after 4/12/23. After conversion, all incoming ACATs are to be submitted using Altruist’s DTC #3164.
  • Any assets delivered to Apex during or after the conversion will be systematically swept to the corresponding accounts at Altruist on a scheduled basis for up to 5 weeks following the conversion.
  • Effective April 12, 2023, check deposits are to be made payable to:
    Altruist Financial LLC 300 S. Pearl Expressway Suite 250 Dallas, TX 75201
    Checks for deposit must include the recipient client’s account number in the memo field on the check. For qualified retirement accounts, the contribution year should also be added to the memo line on the check.
  • Yes.  As of 4/20/23, all wire deposits should be sent to:
    ABA/Routing Number: 071000288
    Institution Name: BMO Harris
    Institution Address: 320 S. Canal Street,
    Chicago, IL 60606
    Recipient Name: Altruist Financial LLC
    Recipient Address: 3030 S La Cienega Blvd,
    Culver City, CA 90232
    Recipient Account #: 1654417
    For Further Credit To: (Client Name and Account Number)
  • Yes.  In many cases, the cutoff times are later than they were previously, allowing you more time to make important decisions about moving your funds and to submit the appropriate instructions.  Please note the following cutoff times:
    • Check Requests:                   12:00 pm EST
    • ACH / Wire transfer requests: 2:30 pm EST
    • Cash journals:                         3:45 pm EST

Statements and Taxes

  • Account holders will receive two account statements for the month of April 2023. The first will be from Apex showing account activity up to and including the Conversion Date, showing the transfer of account assets to Altruist and the closing of the Apex relationship. The second will be from Altruist showing the transfer of account assets from Apex to Altruist and any activity subsequent to the conversion date.

About Altruist

  • Altruist is an all-in-one custodian which both you and your advisor can use to monitor and maintain your account(s). Altruist Financial LLC is the self-clearing broker dealer through which your account transactions are cleared and your assets are held.  

About the Conversion

  • By switching to self-clearing, Altruist will be able to enhance its overall offering of new products and services to Advisors and Clients, including new account types, new security types, and increased digital capabilities. 

    • The customer accounts of Altruist Financial LLC (“Altruist”), your broker dealer, which holds your account with your financial advisor. 
    • Apex Clearing Corporation (“Apex”) carries Altruist accounts and provides trading, clearing, and custody services to Altruist. 
    • Altruist Financial LLC, which has been approved as a Self-Clearing Broker Dealer and will now bring trading, clearing, and custody services in-house to Altruist.
  • Yes - The conversion will be publicly announced through the appropriate media channels in March, 2023.

  • No. Altruist will no longer support accounts held at Apex. If you do not wish for your account to be transferred to Altruist, you should promptly make arrangements to have the cash and securities held in your account transferred to another broker-dealer of your choosing no later than April 7, 2023. There will be no charge for the transfer of your account to an alternate broker-dealer.

  • Your advisor remains your best point of contact for questions related to the conversion.

  • A Directed Trustee carries out certain administrative duties related to your trust or retirement account including, but not limited to, tax reporting and withholding remittance, approving distributions to your beneficiaries, and other compliance and support functions.  The Directed Trustee does not have any investment authority over your account.

Account Access and Action Items

    • Your account will be transferred without any action on your part. You do not need to respond to the notification email from Altruist, and you do not need to inform your advisor. Your advisor is aware of this transfer and is familiar with the schedule of events.
    • Once the conversion has been completed, the only action required on your part will be to acknowledge Altruist Financial’s new customer account agreements and disclosures. You will be prompted to do so digitally upon your next login to Altruist’s front-end or mobile app. You can review and accept Altruist’s account agreement and disclosures here.
  • We are asking you to log in for the purpose of acknowledging the Altruist Financial LLC account agreement.  This is a one-time requirement associated with the conversion of your account from Apex Clearing to Altruist Financial.

  • Log in here to acknowledge your account agreement. If 2-factor authentication is enabled for your account, you will need to authenticate prior to accessing your agreement.

  • Yes, complete account history, including performance charts and reports, will continue to be available through the front-end platform and client app.

     

Products and Services

  • No. You can expect the same or equivalent features and account management after the conversion. Any changes will be additive.

  • Some clients have opted to use this independent 3rd party application to load their tax information from Apex into their tax preparation software.  The Mint integration will not be immediately available through Altruist but is expected to be available in time for the filing deadline for the 2023 tax year.

  • Rebalancing will be suspended for April 19th and April 20th, 2023. Manual trades will continue to be permitted on these days.

  • The user experience on the platform will remain the same.  Clients opening new accounts may notice additional fields for required information in the onboarding process.

  • Yes. FDIC sweeps will be temporarily suspended from 04/18/2023 through 04/21/2023.  If your account is currently set up with a FDIC Insured Sweep product, your funds will be transferred to Altruist as cash on the Conversion Date. Altruist will then reinvest your cash into Altruists’ FDIC bank cash sweep program on, or about, 04/24/2023.

  • Yes. Eligible accounts can opt into Altruist’s Fully-Paid Lending program. Participation in Apex Clearing Corporation’s Fully-Paid Securities Lending Program will cease during the week ending 04/14/2023. Enrollment in Altruist’s Fully-Paid Lending program can be done by acknowledging Altruist’s Master Securities Lending Agreement at the same time you acknowledge the new Altruist account agreement and will be effective on 04/24/23 or the date of your acknowledgement, whichever is later.

    We will not opt you into this program if you chose not to opt into Apex’s Fully-Paid Securities Lending Program. You explicitly acknowledge and understand that you are not required to participate in the Altruist Fully Paid Securities Lending Program and may, at your election, opt-out of Altruist’s Fully Paid Securities Lending Program at any time by asking your advisor to contact Altruist Support.

  • Yes. Dividend reinvestments will be suspended at Apex during the week ending 04/14/2023 and will resume at Altruist on 04/24/2023. 

  • Altruist Clearing supports position quantities with up to three decimal precision.  Any fractional quantities on the Apex system with greater than three decimal precision will require a liquidation of the excess before 04/20/2023,  To address this, Altruist will submit trades to liquidate the excess quantities between 04/10/2023 and 04/19/2023.

    For example, a customer position of .12345 shares on the Apex system will have a sell transaction of .00045 shares submitted to bring the customer position to .123 shares.  The customer will receive the proceeds from the liquidation and the activity will be reflected on trade confirms, statements, and the Altruist platform.

Investments and Fees

Money and Transfers

  • Yes, linked bank accounts, transaction history, and scheduled transactions will carry over from Apex to Altruist.

  • Move Money Authorization details will carry over through the conversion and any standing authorizations on your Apex account will be honored for your Altruist account until such time as you've signed the new Altruist Move Money Authorization. Scheduled ACH transfers will continue to be processed without interruption.  Scheduled checks and journals will require the submission of a new form to re-establish those schedules.  Please contact your advisor for assistance with the form if this impacts your account(s).

  • Any assets delivered to Apex during or following the conversion will be systematically swept to the corresponding accounts at Altruist on a scheduled basis for up to 5 weeks following the conversion.

  • Effective April 12, 2023, check deposits are to be made payable to:
    Altruist Financial LLC
    300 S. Pearl Expressway
    Suite 250
    Dallas, TX 75201
    Checks for deposit must include the recipient client’s account number in the memo field on the check. For qualified retirement accounts, the contribution year should also be added to the memo line on the check.
  • Yes.  As of April 20, 2023, all wire deposits should be sent to:

    ABA/Routing Number: 071000288
    Institution Name: BMO Harris
    Institution Address: 320 S. Canal Street,
    Chicago, IL 60606
    Recipient Name: Altruist Financial LLC
    Recipient Address: 3030 S La Cienega Blvd,
    Culver City, CA 90232
    Recipient Account #: 1654417
    For Further Credit To: (Client Name and Account Number)
  • Yes.  In many cases, the cutoff times are later than they were previously, allowing you more time to make important decisions about moving your funds and to submit the appropriate instructions.  Please note the following cutoff times:

    • Check Requests:                   12:00 pm EST
    • ACH / Wire transfer requests: 2:30 pm EST
    • Cash journals:                         3:45 pm EST

Statements and Taxes